Good news, Xbox players! We’ve just released an update that fixes a horrible save/load bug.

Somewhat absurdly, this bug caused anyone in a UTC+N timezone, e.g. UTC+4, to have to wait N hours before they could save a game, and then N hours for every subsequent save. Max and Scott had a whale of a time tracking it down, but it is now dead.

This update contains no other changes other than the save/load bug fix. Of course, we continue to work on more updates that will contain performance improvements, content, and stability enhancements.

There may be other save/load bugs still lurking out there. Please let us know if you encounter any trouble saving and loading your progress on …

The Cuddlefish Update has been released on Xbox One! The adorable, squidgy, playful Cuddlefish is waiting to be your dive-buddy.

Cuddlefish on Xbox One includes extra work on performance, stability, and general polish. We hope you will notice a slightly improved frame rate on Xbox, though we still have great deal of work to do.

On save/load bugs: Cuddlefish does not fix the save/load issues that many of you are experiencing. We are very sorry about this. We have included extra error reporting, to help us ascertain the cause of the errors and fix them.

We will solve these save/load bugs. We have solved other ones in the past. We wish we were making faster progress, and are very …

Update 20 Oct 2017: This Save/Load issue has been fixed

Update 22 Sep 2017: Progress on Save/Load issues

Original article published 14 Sep 2017:

The Cuddlefish Update was just released on Steam. We’re working hard to get that update out on Xbox One as soon as possible. At the same time, we are investigating widespread reports of new save / load issues on Xbox One.

We probably won’t be able to solve these issues when we release Cuddlefish on Xbox [Update 22 Sep 2017: We likely will solve these issues with Cuddlefish]. However, we may introduce enhanced error reporting, that will allow us to better understand what is happening. With more information, we will be better able to …

Update 07 Sep 2017: 3-in-1 has been released!

Original article published 28 Aug 2017:

Last week, we were prepping a 3-in-1 update for Xbox One launch. We passed the last hurdles with Microsoft, and were running through the final launch sequence checks, when this happened:

It is colourful, but it is not fun. We have not yet identified the cause, but somewhere on the way between our development kits and retail Xbox’s, our textures are going haywire.

This is, in many ways, very disappointing. For us, but more importantly, for all of you. You’ve waited far too long, and we’ve tripped at the final hurdle before update release.

In other ways, it is a good situation. We know …

Update 12 Apr 2017: An update has been released that resolves the issue.

Update 06 Apr 2017: We have identified the issue and worked out how to resolve it. An update is being prepared for release.

Update 30 Mar 2017: We’ve released a technical update to assist us in resolving this error. We haven’t solved it yet but we will, and will release an update fixing it as soon as possible.

Original post 28 Feb 2017:

Hi everyone! Playing Subnautica on Xbox One? Experienced problems saving and loading the game? We’re very sorry this is happening, and we want you to know that we’re working on fixing the problem right now.

Once we have identified the cause, …